Privacy Policy

Medicant Hospital is committed to protecting the privacy and personal information of every individual who interacts with it. Your trust matters, and Medicant Hospital takes reasonable steps to ensure that your personal and medical information remains secure and confidential in accordance with the applicable laws of India.

This Privacy Policy explains how Medicant Hospital collects, stores, uses, and protects your information when you visit the website www.medicanthospital.com or avail any of its healthcare or digital services.

1. Information Collected

Medicant Hospital may collect the following types of information from you:

● Name, age, gender, address, contact number, and email ID

● Medical history, reports, and prescriptions shared with Medicant Hospital

● Appointment details and records of your visits or consultations

● Payment information for billing or online transactions

● Communication records with Medicant Hospital representatives

● Website usage details such as IP address, browser type, device, and time of access

● Any information voluntarily shared by you while contacting or registering with Medicant Hospital

2. Methods of Collection

Your personal information may be collected through:

● Patient registration forms, online or offline

● Interactions with doctors, staff, or customer care of Medicant Hospital

● Booking appointments or availing online services

● Cookies or similar tracking technologies on the website

● Feedback, surveys, or forms voluntarily filled by you

3. Purpose of Use

Your personal information may be used for the following purposes:

● To provide you with quality healthcare services

● To manage appointments, records, and medical reports

● To communicate about reports, follow-ups, reminders, and offers

● To improve the hospital’s services and patient experience

● To comply with legal or regulatory obligations

● To contact you via phone, SMS, WhatsApp, or email for updates, reminders, or health awareness

Medicant Hospital does not sell, rent, or share your personal information with unrelated third parties for commercial gain.

4. Consent

By using the website, registering with Medicant Hospital, or sharing your information, you consent to the collection and use of your data as described in this Privacy Policy.
You may withdraw your consent at any time by writing to info@medicanthospital.com. However, withdrawal of consent may limit Medicant Hospital’s ability to provide certain services.

5. Sharing of Information

Medicant Hospital may share your personal information only in the following situations:

● With doctors, authorized staff, or partners involved in your care

● With third-party service providers who assist in billing, digital storage, or communication

● When required by law, court orders, or government authorities

All such third parties are contractually obligated to maintain the confidentiality and security of your information.

6. Use of Cookies

The website may use cookies to improve your browsing experience. You may choose to disable cookies through your browser settings, but some parts of the website may not function properly as a result.

7. Data Security

Medicant Hospital implements reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration.
While Medicant Hospital strives for the highest standards of security, please note that no system is completely secure, and absolute protection against all risks cannot be guaranteed.

8. Your Rights and Choices

You have the right to:

● Access or update your personal information

● Request correction of inaccurate data

● Withdraw consent for processing your information

You can exercise these rights by writing to grievance@medicanthospital.com.

9. Data Retention

Medicant Hospital retains your information for as long as necessary to provide services, comply with legal obligations, or for the period mandated by applicable law.

10. Third-Party Links

The website may contain links to other websites. Medicant Hospital is not responsible for the privacy practices or content of those sites and encourages you to read their privacy policies separately.

11. Changes to This Policy

Medicant Hospital may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

Last updated on: 30 October 2025

12. Grievance Officer

For any concerns, questions, or complaints regarding this Privacy Policy, please contact:

Grievance Officer
Medicant Hospital
Email: medicant.info@gmail.com
Address: Medicant Hospital, BIADA Housing Colony, Bokaro, Jharkhand – 827012

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